HouseBook privacy
Pilot version · November 2026
The short version: your jobs and photos are only seen by the people in your house and by HouseBook, which runs the service. Your address and mobile only go to HouseBook if you accept a quote, and they're removed when the job is finished. We don't sell your data or show you ads. You can delete your account at any time.
What HouseBook keeps
- From your Google sign-in: your email address and the first name you enter. HouseBook never sees your Google password.
- Your suburb, so HouseBook knows roughly where a job is.
- Your jobs: descriptions, photos, notes, priorities, shopping lists and anything else you add.
- Quote requests you send: the job details, photo, your suburb and any price range you give.
- If you accept a quote: the address, contact name, mobile and access notes you enter, so the work can be done. These are removed from the request when the job is marked done or deleted.
Who can see it
- People in your house (only people you invite) see your Family jobs. Jobs marked Just me are only visible to you.
- HouseBook sees your quote requests, and as the operator can access stored data to run the service, fix problems and keep backups. HouseBook doesn't look through your board without a reason.
- Tradespeople working with HouseBook only get the details needed for a job you've accepted.
- No one else. Other families can't see your board.
The AI helper (optional)
The AI helper is off unless you turn it on, and nothing is sent unless you tap it. When you do, the job's description (and the photo, only if you tick it) is sent to Google's Gemini AI. During the pilot HouseBook uses Google's free service, and Google may use what's sent to improve its products. Don't use the AI helper on anything you'd rather keep private.
Where it's stored
On Google's Firebase service (Google Cloud). Google's servers may be outside Australia. Data is sent over encrypted connections, and access is controlled by sign-in and security rules.
Deleting your data
Go to Settings → Delete my account. If you're the only person in your house, this deletes your whole board: jobs, photos, quote requests and settings. If others share your house, it deletes your account and your Just me jobs, and leaves the Family jobs for them. Backups taken before you deleted your account are kept for up to 90 days, then deleted.
This is a pilot
HouseBook is being tested with a small number of families. Things may change, and we'll update this page and tell you if anything important changes.
Questions
Email housebook.au@gmail.com.